Published reports

HENDY GROUP LIMITED

Company number: 00192872

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 July 2020 to 31 December 2020

Report filed on:

9 February 2021

Approved by:

Jonathan Michael Moritz


Payment statistics

Average time taken to pay invoices: 56 days

Invoices paid:

  • within 30 days: 20%
  • in 31 to 60 days: 48%
  • in 61 days or more: 32%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 11%

Payment terms

Shortest standard payment periods

30 days

Longest standard payment period

90 days

Standard payment terms

The payment terms for the supply of most of the stock of the company, which is by far the largest category of supply by value, are generally dictated by the supplier as part of the agreement to distribute their products. For other suppliers, payment terms will generally be part of the negotiation for the supply of the product or service, and will be considered alongside price, quality and reliability in selecting the appropriate supplier. The company would generally expect a minimum of 30 day terms, but would normally seek terms of at least 30 days from the end of the month of invoice, which should average out at a term of around 45 days. Once agreed, the company aims to adhere to these terms as far as is practically possible. Payments for stock are generally settled by direct debit. Other supplier invoices are processed with due dates, and are picked up for settlement in the first payment run following the due date. The company runs a main payment run once a month, early in the month, and a second one mid-month. It also makes ad hoc payments throughout the month where the need arises.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

Given that disputes over supplier invoices are an unusual occurrence, the company deals with disputes on an ad hoc basis. The company has a centralised purchase ledger department which processes and pays supplier invoices, once they have been logged, and then approved on the operating system by the manager who made the commitment to purchase. Should a supplier fail to receive payment for an invoice as expected, they should in the first instance contact the purchase ledger department on 02380-483100, to confirm whether the invoice has been received and logged, and then whether it has been approved by the relevant manager. In the event that the invoice has not been received and logged, a copy will be requested. An electronic invoice sent by e-mail is acceptable. Should the invoice be logged, but not approved by the manager who made the commitment to purchase, the purchase ledger team will inform the supplier that the invoice has not been approved, and will refer the supplier back to the manager who made the commitment. Every week managers of the company automatically receive lists of supplier invoices logged to them which remain unapproved, representing a proactive process to ensure supplier invoices are approved promptly. It is much easier to resolve disputes where the supplier is able to quote the number of the purchase order made by the company, or to provide a copy of that order.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No