BETA This is a new service – your feedback will help us to improve it.


Company number: 00813521

Reporting period:
1 July 2020 to 31 December 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 1 February 2021

and approved by Steve Thomas

Payment statistics

Average time taken to pay invoices: 37 days

Invoices paid:

Invoices due but not paid within agreed terms: 20 %

Payment terms

Standard payment period for qualifying contracts

28 days

Standard payment terms

We don't have a standard payment term, but our most frequently used payment term is 28 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

All disputes or concerns regarding supplier invoices are firstly directed to accounts payable in the finance team.
The accounts team will review the query by referring to our records and contacting the relevant department for additional information.
The finance team will then contact the supplier to raise queries, request credit notes/invoices by either email or phone.
Once queries are resolved and corrections, where needed are made, invoices are processed for payment on the next payment run.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?