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Company number: 02662075

Reporting period:
1 July 2020 to 31 December 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 January 2021

and approved by Leo Yu

Payment statistics

Average time taken to pay invoices: 52 days

Invoices paid:

Invoices due but not paid within agreed terms: 20 %

Payment terms

Standard payment period for qualifying contracts

60 days

Standard payment terms

Payment Terms including any standard contractual length of time for payment of invoices and the maximum contractual payment period, any changes to standard terms, whether suppliers have been notified or consulted on these changes.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Debit notes are raised against invoices in dispute. These are authorised by the manager of the relevant trading location and sent to the supplier for their records. If a supplier disputes a debit note or has a payment query, they should contact the accounts payable team or the manager of the relevant trading location. Disputes should be resolved within 60 days of the supplier receiving the debit note.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?