DHL SERVICES LIMITED
Company number: 03324664
1 January 2018
to 30 June 2018
This report was filed on 27 July 2018
and approved by Thorsten Kühl
Average time taken to pay invoices: 42 days
- within 30 days: 36%
- in 31 to 60 days: 44%
- in 61 days or more: 20%
Invoices due but not paid within agreed terms: 24 %
Shortest standard payment period
Longest standard payment period
Standard payment terms
DHL Services Limited is part of the DHL group of companies in the UK.
DHL Terms and Conditions of Purchase effective March 2017, sets out that the payment of correct invoices is due, in the relevant currency as defined in DHL’s order, other than for Government or Local Government related contracts, 60 days net from which the invoice is dated, subject to satisfactory receipt of goods and/or services.
DHL Services Limited, as part of the DHL group of companies, has signed up to the UK Governments Prompt Payment Code for commercial reasons. This means that for Government or Local Government related contracts suppliers are paid promptly and the payment terms are 30 days end of month following or 30 days net.
During the reporting period, the company’s standard payment period was 60 days.
Were there any changes to the standard payment terms in the reporting period?
Maximum contractual payment period agreed
During the reporting period, the maximum payment period that the company agreed to was 60 days.
Any other information about payment terms
Dispute resolution process
DHL Terms and Conditions of Purchase effective March 2017, sets out that if DHL disputes any sum on an invoice it will notify the Supplier in writing of such dispute, giving full details of the dispute and of the actual sum it claims on bona fide grounds not to be liable to pay.
When suppliers are set up on the company’s system, they are sent a supplier pack. This pack provides the supplier with information on DHL Services Limited’s terms and conditions, code of conduct and invoicing procedures including details on invoice disputes and DHL contact details.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
Yes – UK Governments Prompt Payment Code
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?