SHELL INTERNATIONAL LIMITED
Company number: 03075807
1 July 2020
to 31 December 2020
This report was filed on 28 January 2021
and approved by EC Andrew
Average time taken to pay invoices: 33 days
- within 30 days: 66%
- in 31 to 60 days: 29%
- in 61 days or more: 5%
Invoices due but not paid within agreed terms: 9 %
Shortest standard payment period
Longest standard payment period
Standard payment terms
Shell standard terms are 60 days from receipt of a correctly presented invoice. For suppliers confirmed
as SMEs 30-day payment terms are available. Invoice receipt is defined as a complete, fiscally correct
invoice delivered at the remittance address specified in the contract / agreement / purchase order.
For electronic invoices, invoice receipt is when the invoice data is received within the Shell system.
Were there any changes to the standard payment terms in the reporting period?
Maximum contractual payment period agreed
The reported data includes intragroup payments. Shell is committed to treating our suppliers fairly
and continues to monitor and improve our payment processes to support timely payment of suppliers.
A number of interventions to improve payment performance were implemented during H1 2020
which took effect in this submission period.
Any other information about payment terms
Dispute resolution process
A centralised point of contact for suppliers’ enquiries is in place via Shell Accounts Payable Helpdesk.
This team supports with questions related to but not limited to; payment due dates, incorrect invoice
submission, wrong or missing PO details etc. Shell seeks to advise suppliers promptly of any disputes
or reasons why an invoice will not be paid in accordance with the agreed terms. Invoices that are
subject to dispute will not be paid until resolution of the dispute. Once resolved, payment will be made
in accordance with the terms of the contract.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?