MOONPIG.COM LIMITED

Company number: 03852652

Reporting period:
1 May 2020 to 31 October 2020

---

This report was filed on 27 January 2021

and approved by Andrew MacKinnon

Payment statistics

Average time taken to pay invoices: 20 days

Invoices paid:

• within 30 days: 83%
• in 31 to 60 days: 16%
• in 61 days or more: 1%

Invoices due but not paid within agreed terms: 19%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

60 days

Standard payment terms

45 Days

Were there any changes to the standard payment terms in the reporting period?

We pay across a range of terms from 30 to 60 days and keep terms under constant review. There are some instances where terms for certain suppliers were amended from 30 to 45 days.

Were suppliers notified or consulted about these changes before they were made?

Where the company proposed changes to payment terms these were subject to negotiation with the relevant supplier; and where a mutual decision was reached to implement such changes, this was first agreed in writing between the company and the relevant supplier.

Maximum contractual payment period agreed

60 days

No further comment provided

Any other information about payment terms

Payment runs are performed weekly, based on invoices that are approved and due within that week.

Dispute resolution process

Complaints are routed to the AP team via central mailbox. We endeavor to resolve all disputes within 10 working days.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No