Published reports

MOTOR INSURERS' BUREAU

Company number: 00412787

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 July 2020 to 31 December 2020

Report filed on:

21 January 2021

Approved by:

Rajeev Arya


Payment statistics

Average time taken to pay invoices: 25 days

Invoices paid:

  • within 30 days: 68%
  • in 31 to 60 days: 14%
  • in 61 days or more: 18%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 32%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

30 days

Standard payment terms

30 days following the receipt of a valid invoice

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

If a supplier has a dispute or complaint then they can raise it with us through our dispute resolution procedure which we set out in our contracts. This procedure would start with the supplier notifying us of the dispute or complaint and then the parties will attempt in good faith to negotiate a settlement within 30 days. This can involve escalation of the dispute to the Chief Finance Officer (or equivalent) of each party.  If the dispute cannot be resolved then the procedure allows the supplier to take the dispute to arbitration under the London Court of International Arbitration procedural rules and the decision of the arbitrator shall be final and binding on the parties.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No