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Company number: 03460378

Reporting period:
1 January 2018 to 30 June 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 July 2018

and approved by Olivier Crillon

Payment statistics

Average time taken to pay invoices: 40 days

Invoices paid:

Invoices due but not paid within agreed terms: 31 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

45 days

Standard payment terms

Standard payment terms for suppliers are 45 days from the date of receipt of a valid invoice and for subcontractors are 30 days from the Due Date.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

45 days

Any other information about payment terms


Dispute resolution process

All of our contracts contain an amicable dispute resolution process whereby any dispute which cannot be resolved to the satisfaction of both parties can be elevated to our dedicated team for review. The team are used to working with suppliers to resolve issues at an early stage, the key being to reach an early conclusion to the mutual satisfaction of the parties.

We are not a litigious organisation and have comparatively few adjudications, arbitrations and court proceedings. Our success is based upon forming longer term relationships with our supply chain

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?