BETA This is a new service – your feedback will help us to improve it.


Company number: 02320731

Reporting period:
31 May 2020 to 28 November 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 10 December 2020

and approved by David Trumble

Payment statistics

Average time taken to pay invoices: 54 days

Invoices paid:

Invoices due but not paid within agreed terms: 82 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

120 days

Standard payment terms

For the reporting period, the most commonly used terms (by reference to number of invoices) was a payment period of 30 days. However, for key suppliers of core materials to our production process, differing terms of longer payment periods were agreed at the discretion of the supplier with the longest being 120 days. Therefore, the weighted average payment period by reference to invoice value would be greater than 30 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

120 days

The longest payment period agreed with a supplier during the reporting period was for invoices to be paid on the 31st of the 3rd month following the invoice date. (120)

Any other information about payment terms


Dispute resolution process

Any complaints or concerns relating to payments should be sent to our Accounts Payable mailbox ( If the invoice(s) in question are on hold pending resolution of queries this will be followed up with the relevant team member that placed the order(s). Any other payment queries will be escalated to the Group Treasury Manager and/or the UK Financial Controller for resolution as quickly as possible and to advise of a payment date. Anything requiring further escalation will be referred to the Group Finance Director.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?