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Company number: 07073438

Reporting period:
1 March 2020 to 31 August 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 September 2020

and approved by Mike Snape

Payment statistics

Average time taken to pay invoices: 74 days

Invoices paid:

Invoices due but not paid within agreed terms: 26 %

Payment terms

Standard payment period for qualifying contracts

105 days

Standard payment terms

Our standard terms are 105 days end of month (unless agreed otherwise). This means that payment will be made on the 105th day (or following business day should this fall on a weekend or public holiday) after the end of the month of invoice.

Were there any changes to the standard payment terms in the reporting period?

Yes – In this reporting period, the standard payment term was extended from 75 days end of month to 105 days end of month.

Were suppliers notified or consulted about these changes before they were made?

Yes – Any impacted suppliers were notified in writing of the change before it was implemented.

Maximum contractual payment period agreed

105 days

Any other information about payment terms


Dispute resolution process

Our purchase orders contain contact details (email and/or telephone) for the relevant helpdesk or department to which payment queries should be directed by suppliers. All queries are managed in accordance with our internal processes and dealt with as quickly as possible.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?