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Company number: 03606174

Reporting period:
1 January 2020 to 30 June 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 21 September 2020

and approved by Bruce Allen

Payment statistics

Average time taken to pay invoices: 40 days

Invoices paid:

Invoices due but not paid within agreed terms: 13 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

118 days

Standard payment terms

It is the Company's policy to agree appropriate terms of payment with suppliers for each transaction or series of transactions, and to abide by those terms
based on the timely submission of satisfactory invoices. The majority of suppliers are paid on 30 days terms.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

118 days

We have a specific agreement with a single supplier to pay the VAT element of their invoices 28 days after the quarter end to which the invoices relate.

Any other information about payment terms

During the COVID pandemic we negotiated longer payment terms with a number of key suppliers, which resulted in our average Dr Days increasing to 40 days.

As a result of this we were able to ensure that we not only met agreed payment terms for those suppliers but were able to increase the overall % of invoices which were paid within terms

Dispute resolution process

We seek to resolve queries as quickly as possible to everyone’s satisfaction prior to payment being made. In the event that a dispute cannot be resolved by
our Accounts team, it would escalated in the first instance to the relevant Manager to seek a timely resolution

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?