Company number: 01254977
and approved by Nicholas Dagg
Average time taken to pay invoices: 93 days
Invoices paid:
Invoices due but not paid within agreed terms: 30%
45 days
60 days
Purchase order standard terms are 45 days. Where there is no PO, we adopt the suppliers’ payment terms from the invoice provided
Answer not provided
N/A
60 days
N/A
The statistics combine two distinct groups – 1) suppliers and 2) customers to whom we pay incentives dependent on performance. Average time taken to pay are 31 days for suppliers, 125 days for customers and 93 days combined. Invoices due but not paid within agreed terms are 41% suppliers, 24% customers and 30% combined. Standard payment terms are the same for both groups.
Disputes concerning supplier invoices and payments are dealt with by the Accounts Payable team in the first instance. They can be contacted at Axis One, Axis Park, 10 Hurricane Way, Langley, SL3 8AG (tel: 01753 288000; email: AccountsPayable.UK@Travelport.com). Disputes concerning customer invoices and payments are dealt with by the Travel Agents Accounts Payable team in the first instance. They can be contacted at Suite 29-31, Cherry Orchard North, Swindon, SN2 8UH (tel: 01753 288633; email: TAAP@Travelport.com). Both Accounts Payable teams endeavour to resolve any dispute within 48 hours of receipt, and in cases of escalation the supplier or customer can contact the respective team leader or the Global Business Process Owner, Procure to Pay.
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
No
No