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Company number: 01735950

Reporting period:
30 December 2019 to 28 June 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 12 August 2020

and approved by Mike Schmidt

Payment statistics

Average time taken to pay invoices: 20 days

Invoices paid:

Invoices due but not paid within agreed terms: 45 %

Payment terms

Standard payment period for qualifying contracts

60 days

Standard payment terms

Payment terms are agreed with key suppliers individually and may vary depending on the nature of the goods or services being provided. Standard payment terms for other suppliers are typically 60 days from invoice date.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

70 days

Any other information about payment terms

This period of reporting has been significantly impacted by the Covid-19 pandemic. To support business cash flow during the lockdown period, payments to key suppliers were deferred as part of agreed variations to payment terms however reported figures reflect standard payment terms and therefore show an increased percentage of invoices as paid late.
Suppliers where deferred terms were not in place were those typically on shorter payment terms, reducing the reported average payment period.

Dispute resolution process

Where discrepancies arise on either the price or volume of items received, these are referred to the business area receiving the goods or services for agreement with the supplier, supported by the accounts payable team. Where necessary, additional documentation (e.g. proof of delivery) is sought.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?