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Company number: 00961098

Reporting period:
1 January 2020 to 30 June 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 July 2020

and approved by Chris Lewis

Payment statistics

Average time taken to pay invoices: 49 days

Invoices paid:

Invoices due but not paid within agreed terms: 19 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

105 days

Standard payment terms

60 days end of month is our most frequently used payment terms

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

105 days

Any other information about payment terms


Dispute resolution process

If there is a dispute we will refer to the contract (if applicable) along with communicating directly with the suppliers to resolve an issue.

We also have Quality Management Systems AS9120 and ISO9001 which are followed to ensure all customer and supplier complaints are recorded and managed effectively.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?