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Company number: 05379716

Reporting period:
1 January 2020 to 30 June 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 July 2020

and approved by Charlotte Hodges

Payment statistics

Average time taken to pay invoices: 141 days

Invoices paid:

Invoices due but not paid within agreed terms: 70 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

The Company’s standard contractual payment terms for all qualifying contracts are payments within 30 days after the date of invoice. Other payment terms may apply. Agreed payment terms are reflected in our contractual documentation and accounting system.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

45 days

Any other information about payment terms

Payments only fall due in our accounting system once terms are exceeded. The overdue statistics include a large proportion of invoices that were settled within a few working days of the due date.

During the six month period to 30 June 2020 the Company settled 2,927 invoices aged over 30 days with companies under common control. Excluding these intra-group invoice settlements the percentage of overdue payments was 48 percent and the average time to pay was 49 days.

Dispute resolution process

Payment processing is managed by the Accounts Payable function and any supplier queries are actioned by that team. In the event they are unable to resolve the matter, the query will be discussed between the supplier and relevant colleague to ensure satisfactory resolution for both the supplier and the Company.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?