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Company number: 05946902

Reporting period:
1 January 2020 to 30 June 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 July 2020

and approved by James Goode

Payment statistics

Average time taken to pay invoices: 20 days

Invoices paid:

Invoices due but not paid within agreed terms: 60 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

60 days

Standard payment terms

• The standard contractual length of time for payment of invoices is 30 days from invoice date. A number of freelance suppliers are on zero payment terms to ensure that where possible they are on the next available payment run after invoice approval.
• The maximum contractual payment period is 60 days.
• Changes to standard payment terms would only be made subject to contractual agreement by both parties.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

• The Accounts Payable team will contact supplier and request details of dispute by email.
• On receipt of requested details, the dispute is then referred to the relevant internal recipient of service (“account manager”) to review the details of the dispute and either contact the supplier directly and/or give direction to the Accounts Payable team how they need to handle the dispute.
• In the event of the dispute not being satisfactorily resolved by the Accounts Payable team or the account manager, the matter will be referred to the Legal team for further action.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?