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ISS FACILITY SERVICES LIMITED

Company number: 00890885

Reporting period:
1 January 2020 to 30 June 2020


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 July 2020

and approved by Bruce van der Waag

Payment statistics

Average time taken to pay invoices: 59 days

Invoices paid:

Invoices due but not paid within agreed terms: 79 %

Payment terms

Shortest standard payment period

1 days

Longest standard payment period

60 days

Standard payment terms

Payment terms vary by supplier and are agreed as part of contract negotiations

Were there any changes to the standard payment terms in the reporting period?

Yes – We have changed some supplier payment terms to support ISS’s commitment to the Prompt Payment Code, notably by reducing payment terms for suppliers with payment terms greater than 60 days.

Were suppliers notified or consulted about these changes before they were made?

Yes – We spoke with each supplier in advance, who each agreed to the changes in writing (email). Where appropriate these revised terms are being reflected between the parties in the formal commercial agreement with each supplier.

Maximum contractual payment period agreed

60 days

Any other information about payment terms

Approved and undisputed invoices are paid in line with contractual terms on the next available payment run

Dispute resolution process

Supplier queries are directed to the Shared Service Centre or trading entity. Query escalation is via UK Procurement and/or the senior Finance community

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No