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GRAFTON MERCHANTING GB LIMITED

Company number: 04725313

Reporting period:
1 January 2020 to 30 June 2020


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 July 2020

and approved by Martin Sockett

Payment statistics

Average time taken to pay invoices: 53 days

Invoices paid:

Invoices due but not paid within agreed terms: 32 %

Payment terms

Shortest standard payment period

32 days

Longest standard payment period

92 days

Standard payment terms

Payment terms negotiated on an individual supplier basis. Typically payment is made the week following the
first full calendar month that the invoice is due (either 30,60 or 90 days)

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

92 days

Any other information about payment terms

Although the company arranges payment instructons on non-disputed invoices in accordance with due dates
the duration as to when cleared funds will be available to the supplier will vary in accordance with the method
of transmission.

Dispute resolution process

Regular supplier reconciliations are undertaken and “held invoice” reports are generated to verify missing or disputed documents. The new
invoice matching solution allows tracking of all invoices that are sat awaiting action or approval and are flagged as overdue after 5 days. A
report of all invoices not actioned within five days is circulated to regional management for escalation. Invoices will be held for payment
for reasons relating to the pricing, quantity or quality of the goods provided or for reasons relating to inaccurate documentation such as
non-disclosure of the purchase order number. During this reporting period the resolution process has contended with the transfer of a
significant segment of the business which impacted on dispute volumes. A Purchase Order (PO) / Goods Received process facilitates
dispute resolution and branches have administration assistants to deal with queries directly with supplier. All suppliers have an assigned
Accounts Payable Clerk to liaise with in order to provide a fast track route for statements and replacement invoices. With the
implementation of the new invoice matching solution Branch staff and the Accounts Payable Department work more closely to try and
ensure any issues are resolved in a timely manner and that any additional system training is provided to allow more efficient resolution of
invoice disputes. Visits are made by Accounts payable staff to supplier premises, or invitations to suppliers to Grafton offices, to resolve
queries and disputes face to face. When disputes have been resolved they are added to the weekly and, if required, ad-hoc payment runs
to be settled.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No