VICTIM SUPPORT

Company number: 02158780

Reporting period:
1 October 2019 to 31 March 2020

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This information is as reported by the business, and responses are in their own words.

This report was filed on 26 June 2020

and approved by Kathryn Adkins

Payment statistics

Average time taken to pay invoices: 11 days

Invoices paid:

• within 30 days: 99%
• in 31 to 60 days: 1%

Invoices due but not paid within agreed terms: 1%

Payment terms

Shortest standard payment periods

14 days

Longest standard payment period

30 days

Standard payment terms

Agreed invoices are paid within 30 days of the date on which the invoice was raised

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

n/a

Any other information about payment terms

n/a

Dispute resolution process

Disputes are resolved by negotiation between the supplier and the person who ordered the goods or services. The dispute can be escalated upwards as appropriate.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No