Published reports

FEDEX EXPRESS UK LIMITED

Company number: 10748439

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 December 2019 to 31 May 2020

Report filed on:

26 June 2020

Approved by:

Pankaj Alexander


Payment statistics

Average time taken to pay invoices: 21 days

Invoices paid:

  • within 30 days: 85%
  • in 31 to 60 days: 13%
  • in 61 days or more: 2%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 22%

Payment terms

Shortest standard payment periods

7 days

Longest standard payment period

45 days

Standard payment terms

Standard Payment terms 30 days

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

45 days

45 days’ end of month

Any other information about payment terms

N/A

Dispute resolution process

FedEx Express UK Limited has a dedicated accounts payable helpdesk that offers support via email VendorServiceDesk_eu@fedex.com and telephone 0049 69-204-562850. All queries sent via email will automatically issue the supplier with a unique ticket number. The ticket system ensures the suppliers queries are acknowledged within a maximum of three working days. All communication between the supplier and the service desk team will be recorded within the ticket number provided – this can be viewed at a later time by the team if required.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No