HOTEL CHOCOLAT LIMITED

Company number: 02805730

Reporting period:
1 July 2017 to 31 December 2017

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This report was filed on 11 January 2018

and approved by Matt Pritchard

Payment statistics

Average time taken to pay invoices: 28 days

Invoices paid:

• within 30 days: 55%
• in 31 to 60 days: 33%
• in 61 days or more: 12%

Invoices due but not paid within agreed terms: 40%

Payment terms

Shortest standard payment periods

0 days

Longest standard payment period

90 days

Standard payment terms

60 Days

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

90 days

No further comment provided

Any other information about payment terms

N/A

Dispute resolution process

The Company is committed to dealing with its suppliers in a fair, honest and professional manner. The main point of contact for disputes is Accounts Payable team. To resolve a dispute, the supplier is required to provide any missing information, corrected invoice or credit note. If the Accounts Payable team are unable to resolve the dispute, then the issue is then escalated to the purchaser who is then responsible for resolving the issue. The Company maintains an electronic purchase invoice query log which is circulated via an automated email from the Accounts Payable team to the assigned person(s) above. The Company reports key performance metrics which capture the number of instances of items that are in query. These are reported on a weekly basis within the department.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No