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Company number: 00626625

Reporting period:
1 November 2019 to 30 April 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 3 June 2020

and approved by Mark Emerson Jones

Payment statistics

Average time taken to pay invoices: 19 days

Invoices paid:

Invoices due but not paid within agreed terms: 17 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

62 days

Standard payment terms

Standard payment terms for some suppliers are 14 days, other suppliers are 30 days from date of invoice and some suppliers are the end of the month following the date of the invoices (maximum of 62 days payment terms) .

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

62 days

Any other information about payment terms


Dispute resolution process

Disputes are resolved by the relevant department through negotiation with the supplier and the respective accounts payable, credit control departments and/or purchasing and sales teams.
If a dispute cannot be resolved it is passed to the Commercial Director, and if it remains unresolved it is passed to the Regional Managing Director.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?