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Company number: 02539870

Reporting period:
1 October 2019 to 31 March 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 11 May 2020

and approved by Phil Byrom

Payment statistics

Average time taken to pay invoices: 53 days

Invoices paid:

Invoices due but not paid within agreed terms: 16 %

Payment terms

Shortest standard payment period

60 days

Longest standard payment period

65 days

Standard payment terms

The standard payment terms for suppliers are payment at the end of the month following date of invoice. The standard terms for sub-contractors are 60 days from receipt of invoice.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

65 days

Any other information about payment terms


Dispute resolution process

Suppliers - We have an accounts team who process and query invoices in a timely manner. On occasions, disputes can be escalated to senior management.
Sub-contractors - The accounts team deal with the daily processing and queries, but it's the responsibility of the contract quantity surveyor to issue payment notices, and payless notices to each sub-contractor. If they are unable to resolve a dispute, the sub-contract adjudication process is followed.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?