Company number: 00178367
and approved by Craig Lovelace
Average time taken to pay invoices: 54 days
Invoices paid:
Invoices due but not paid within agreed terms: 43%
0 days
60 days
Goods for resale – 60 days from creation date Goods not for resale – 60 days from creation date
Answer not provided
N/A
60 days
No further comment provided
N/A
Queries from the Companies suppliers are directed through a central Accounts Payable team. The following service level agreements are in place to ensure we respond to our suppliers within an acceptable time frame: (a) Urgent queries – 24 hours from receipt of query; and (b) Non-urgent queries – 48 hours from receipt of query The initial contact point for suppliers: Suppliers email: Ap@jdwilliams.co.uk Other payment information Query on unpaid invoice • Request outstanding invoice number from the supplier • Search in Accounts Payable system to see if invoice is showing on supplier account • If invoice is present & validated advise supplier of payment date determined by due date • If invoice is not present on the account, check external invoice processing centre (Bancpay) to identify if has been received. if yes, determine reason for rejection and advise supplier of issue, then request invoice to be resent • If invoice has never been received, contact supplier to request a copy to be sent direct to Bancpay reinforcing the Group’s requirements for invoice submission • In some cases, we will request a statement from the supplier showing all outstanding items and use this to reconcile against the supplier account in our Accounts Payable system. Copies of any missing invoices or credits will be requested and sent to Bancpay for processing Query regarding payment received by a supplier • If a supplier queries a payment they have received then we request the supplier bank account details, payment date & amount received by them to search for the transaction in our Accounts Payable system (Oracle) • Accounts Payable will check the relevant payment and advise if it has been paid into the account they have detailed • Accounts Payable will then advise which invoice & credit note number’s the payment was settling Query regarding payment never received • when a supplier advises they have never received the payment detailed in the remittance advice we will locate the relevant payment details in the Accounts Payable system • Accounts Payable will then check to identify whether it has cleared or returned to ourselves by the bank If payment has been returned we will identify the reason for failure and contact the supplier for the correct information, we will then amend the supplier account details when received in writing and resend the failed payment.
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
Yes
No
No