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ACCORD HEALTHCARE LIMITED

Company number: 04596349

Reporting period:
1 October 2019 to 31 March 2020


Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 April 2020

and approved by N PARMAR

Payment statistics

Average time taken to pay invoices: 21 days

Invoices paid:

Invoices due but not paid within agreed terms: 26 %

Payment terms

Standard payment period for qualifying contracts

30 days

Standard payment terms

Standard contractual payment terms is 30 days although there are range of different payment terms

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

90 days

Any other information about payment terms

N/A

Dispute resolution process

The Business operates via 3-way match for most goods/services. 

First attempt to settle a payment is done by Accounts Payable department via the 3 way match. 

If a 3 way match is not possible the end user/receiver of the goods/services are contacted by the AP department to resolve the query - at this stage the Purchasing department may also be involved 

If end user or Purchasing department cannot resolve the query and manually release the payment the supplier is contacted directly and worked with to resolve the issue 

All disputes are aimed to be resolved within the contractual terms where possible 

Where goods or services are provided and the process does not require a purchase order, invoices are manually released by the end user or a manager with sufficient authority. In the case of a dispute the end user would resolve with the supplier as per the standard process 

Once the dispute is resolved and invoices are accepted and/or credit and new invoices received, the payment is settled 

Suppliers should contact the Accounts Payable department with all queries - accounts@accord-healthcare.com

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No