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Company number: 00488466

Reporting period:
1 October 2019 to 31 March 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 April 2020

and approved by Katharine Alderton

Payment statistics

Average time taken to pay invoices: 18 days

Invoices paid:

Invoices due but not paid within agreed terms: 18 %

Payment terms

Shortest standard payment period

1 days

Longest standard payment period

90 days

Standard payment terms

Suppliers of goods and services are offered 30 day payment terms and their invoices included in a weekly payment run as they fall due. These terms do vay on occasion based on individual agreements with suppliers. Standard terms of royalty payments are 90 days post the relevant exploitation period in order to allow for aggregation of sales data, receipt of payments to customers and calculation of royalties.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

Shorter payment terms are available for sole traders, consultants and small businesses to be agreed during the contract negotiation period

Any other information about payment terms


Dispute resolution process

Payment disputes are initially reported to Accounts Payable where a member of the team will investigate the dispute with the account relationship holder. When required, the dispute will be escalated to the Accounts Payable Manager & Financial Controller. Once resolved the supplier will be paid in accordance with its payment terms or if the invoice is past its due date then on the next payment run.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?