VIRGIN CARE SERVICES LIMITED
Company number: 07557877
Reporting period:
1 April 2019 to
30 September 2019
This report was filed on 29 April 2020
and approved by David Deitz
Payment statistics
Average time taken to pay invoices: 59 days
Invoices paid:
- within 30 days: 81%
- in 31 to 60 days: 6%
- in 61 days or more: 13%
Invoices due but not paid within agreed terms: 9%
Payment terms
Shortest standard payment periods
30 days
Longest standard payment period
Answer not provided
Standard payment terms
Invoices are delivered at the end of the month for goods and/or services provided in that month and paid within 30 days of receipt.
Were there any changes to the standard payment terms in the reporting period?
Answer not provided
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
No further comment provided
Any other information about payment terms
During the referenced six month period there were a small number of aged invoices from a prior period settled which created a higher than normal average time taken to pay invoices
Dispute resolution process
Virgin Care aims to resolve any question, complaint or dispute raised by its suppliers as soon as possible. To resolve any such matters, suppliers should contact Virgin Care’s accounts payable team at AP.Servicedesk@virgincare.co.uk or by calling 0300 247 1111 option 4 and follow instructions for the accounts payable team. Where this does not resolve the matter, an escalation process is available under which either party may refer the matter to a meeting between senior representatives of each party.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
No
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No