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Company number: 01001181

Reporting period:
29 September 2019 to 28 March 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 April 2020

and approved by Gregory McMahon

Payment statistics

Average time taken to pay invoices: 18 days

Invoices paid:

Invoices due but not paid within agreed terms: 16 %

Payment terms

Standard payment period for qualifying contracts

60 days

Standard payment terms

The Company aims to contract individually with each of its suppliers agreeing specific payments terms for each contract. We then work proactively with our suppliers to ensure that we receive timely submission of invoices with relevant purchase order information to allow straight through processing and settlement within the agreed term. Where no agreement exists the Company makes payments on 60 day terms.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

We are committed to treating all of our suppliers in a fair and reasonable manner. Where any queries or disputes arise, these are initially dealt with by a dedicated member of the accounts payable team. An escalation route is then available through the relevant Procurement Manger with onward escalation ultimately to the Group Commercial Director and Group Finance Director.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?