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Company number: 01664812

Reporting period:
1 August 2019 to 31 January 2020

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 26 February 2020

and approved by Bernard Bot

Payment statistics

Average time taken to pay invoices: 24 days

Invoices paid:

Invoices due but not paid within agreed terms: 37 %

Payment terms

Shortest standard payment period

21 days

Longest standard payment period

60 days

Standard payment terms

Goods not for Resale (GNFR) contracts = 60 Days;
Small Businesses = 30 Days;
Intercompany Payments = 21 Days after the period end

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

The first point of contact should be with the Accounts Payable Team.
Tel: 0330 678 0876
The Accounts Payable team will escalate to the Finance Team if there are any disputes they are unable to resolve.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?