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Company number: SC105196

Reporting period:
1 July 2019 to 31 December 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 24 February 2020

and approved by Tracy Trotter

Payment statistics

Average time taken to pay invoices: 42 days

Invoices paid:

Invoices due but not paid within agreed terms: 39 %

Payment terms

Standard payment period for qualifying contracts

5 days

Standard payment terms

The business does not impose standard payment terms on its suppliers, and has always settled invoices based on the terms offered by the supplier as part of the purchase contract. The most frequently used payment terms for qualifying contracts are end of week or end of month payments.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Finance would forward any dispute received from the vendor to Purchasing where they would retrieve the signed original credit application form that was received from the vendor for completion and present to the vendor to support the terms we are paying to. Payment term queries/disputes are typically raised when a supplier is confirming/chasing payment with the accounts payable finance team, which can be by both telephone and email.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?