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Company number: 01584718

Reporting period:
1 July 2019 to 31 December 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 January 2020

and approved by Francis Anthony Conophy

Payment statistics

Average time taken to pay invoices: 36 days

Invoices paid:

Invoices due but not paid within agreed terms: 5 %

Payment terms

Shortest standard payment period

38 days

Longest standard payment period

70 days

Standard payment terms

Terms are negotiated with suppliers at the beginning of the trading relationship. Depending on the type of contract, the standard terms are net monthly (paid 28th of following month from invoice date) and net 2 monthly (paid 28th of 2nd month from invoice date). There have been no changes to standard terms in the period and accordingly, no communication thereof to suppliers.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

90 days

The maximum agreed contract term which has been offered by suppliers as their standard terms in the period were 90 days net from date of invoice.

Any other information about payment terms

Of the invoices paid in > 60 days, more than 75% are payments made to 12 extremely large global business partners who negotiate terms at a global level and for whom the payment term offering is available to all companies throughout the world. These practices are funded by manufacturers of equipment in order to make global product suppply chains more seamless and to increase customer service levels and they reflect payment practices on a global basis rather than simply UK standards.

Dispute resolution process

Computacenter does not reject supplier invoices that do not match orders, but instead proactively addresses invoice queries to suppliers to obtain missing information, request clarification or resubmission.

Computacenter has published guidance on its website for ensuring invoices are complete and accurate and therefore can be paid in accordance with the terms.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?