Published reports

ISS GROUP HOLDINGS LIMITED

Company number: 03650395

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 September 2019 to 31 December 2019

Report filed on:

24 January 2020

Approved by:

Kenneth Henricks


Payment statistics

Average time taken to pay invoices: 43 days

Invoices paid:

  • within 30 days: 36%
  • in 31 to 60 days: 37%
  • in 61 days or more: 27%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 65%

Payment terms

Shortest standard payment periods

1 days

Longest standard payment period

60 days

Standard payment terms

In accordance with due sates, Where no due date is provided 30 days is assumed

Were there any changes to the standard payment terms in the reporting period?

Answer not provided

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

30 days

All invoices reviewed by the heads of department to which the invoice relates. If there is a dispute, heads of department will raise this directly with the supplier and agree a resolution, disputes are primarily resolve over email to provide a written audit trail. Where a complaint of late payment is received, the accounts payable department will, where necessary, arrange a payment before the weekly supplier run to ensure prompt payment.

Any other information about payment terms

N/A

Dispute resolution process

If there is a dispute, heads of department will raise this directly with the supplier and agree a resolution. Disputes are primarily resolved over email to provide a written audit trail. Where a complaint of late payment is received, the accounts payable department will, where necessary, arrange a payment before the weekly supplier run to ensure prompt payment

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No