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Company number: SC234781

Reporting period:
1 July 2019 to 31 December 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 23 January 2020

and approved by Richard Rose

Payment statistics

Average time taken to pay invoices: 28 days

Invoices paid:

Invoices due but not paid within agreed terms: 19 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

30 days

Standard payment terms

Generally, the company has standard payment terms
of 30 days with its suppliers. However, there are some contracts (typically those that have been in place for a
number of years) that have payments terms of 14 days. Of the invoices that were paid after the agreed number of days, most relate to invoices that had payment terms of shorter than 30 days.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

Contact is preferably via email. Suppliers are directed to a shared mailbox with invoice queries. A complaint or concern will be addressed in a timely manner by the
Company's representative dealing with the supplier
concerned. However, such instances tend to be rare.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?