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Company number: 03032971

Reporting period:
1 May 2019 to 31 October 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 2 December 2019

and approved by Jamie Nightingale (UK Controller)

Payment statistics

Average time taken to pay invoices: 48 days

Invoices paid:

Invoices due but not paid within agreed terms: 11 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

65 days

Standard payment terms

The most commonly used payment term for external (not HPE) suppliers is AP45 payment term - it means that the invoice should be paid not later than 45 days after end of the accumulation period.
The accumulation period is 30 days starting 16th of calendar month, ending 15th of the following month. All invoices for Products and/or Services received by HPE entities will be aged based on the date a valid invoice is received.
Payment terms differs for the suppliers from 0 days from invoice date up to 65 days after end of accumulation period.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

65 days


Any other information about payment terms


Dispute resolution process

In the event of the dispute between HPE and the supplier a compliant can be raised to the HPE CRC team by external platform by the suppliers and internal platform by HPE employees. This department will verify the compliant and resolve it. If the dispute is not resolved both parties can escalate it to senior representative, then if the settlement can not be met the matter can be referred externally.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Pay terms contracts between Buyer & Vendor

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?