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Company number: 03127195

Reporting period:
1 January 2019 to 30 June 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 28 November 2019

and approved by Pelagia Katsaouni-Dodd

Payment statistics

Average time taken to pay invoices: 39 days

Invoices paid:

Invoices due but not paid within agreed terms: 50 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

60 days

Standard payment terms

Standard payment term is 45 days from invoice date. This period reflects the normal course of dealing, unless the Company enters into formal written terms for supplies from group companies.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms

Effective 1st January 2019, Aon’s Enterprise Financial Management platform migrated, and this move led to weekly payment runs. This led to many suppliers being paid a few days after the due date and resulted in an increase in the number of suppliers who were paid late, however, the average payment term reduced materially.

Dispute resolution process

Helpdesks and contact details as well as process information available on

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?