UNITED RESPONSE
Company number: 01133776
Reporting period:
1 April 2019 to
30 September 2019
This report was filed on 1 November 2019
and approved by Jerome Walls
Payment statistics
Average time taken to pay invoices: 32 days
Invoices paid:
- within 30 days: 73%
- in 31 to 60 days: 19%
- in 61 days or more: 6%
Invoices due but not paid within agreed terms: 2%
Payment terms
Shortest standard payment periods
14 days
Longest standard payment period
30 days
Standard payment terms
Where payment terms are not advised, UR assumes 30 days standard payment days, but aims to pay small sole proprietor businesses within 14
Were there any changes to the standard payment terms in the reporting period?
Answer not provided
Were suppliers notified or consulted about these changes before they were made?
N/A
Maximum contractual payment period agreed
60 days
N/A
Any other information about payment terms
N/A
Dispute resolution process
Invoices, statements and complaints should be addressed to account.payable@unitedresponse.org.uk and complaints will be addressed as a priority. UR makes weekly payment runs (with the exception of the month-end close week) so payments are processed as close to due date as possible. UR reviews statements and requests copy invoices if required. UR contacts suppliers with disputed invoices as soon as recognised. UR deal with any complaint on receipt, going back to the person or service referenced on the invoice.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.
No, this business has not signed up to a code of conduct or standards on payment practices.
Does this business offer e-invoicing in relation to qualifying contracts?
This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance?
This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No