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Company number: 06864784

Reporting period:
1 April 2019 to 30 September 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 29 October 2019

and approved by Elliot Rees

Payment statistics

Average time taken to pay invoices: 28 days

Invoices paid:

Invoices due but not paid within agreed terms: 17 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

31 days

Standard payment terms

30 days after the end of the month of receipt by the Customer of a valid undisputed invoice.

All payment activity for Viridor Ltd and all subsidiaries are manged and processed by Viridor Waste Management Ltd (the main group trading company).

As a result, the payment practices reported for Viridor Waste Management Ltd reflect all transactions across the group.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

The maximum contractual payment period is 60 days if the invoice were received on the date of raising, however the majority are 30 days or fewer.

Any other information about payment terms

As a result, the payment practices reported reflect all transactions across the Viridor group plus any specific payments made directly by the subsidiary.

Viridor introduced an automated invoice process in conjunction with a new group ERP system on 1 April 2018. This was implemented to deliver improved financial governance and improve the timeliness and response to the invoice workflow and payments to suppliers.

A valid invoice reflects:
• registered and approved supplier
• purchase order number
• includes the necessary details of goods/services, date and financial detail
and sent either electronically to or by post.

Whilst Viridor is not a member of the prompt payment code, we do adopt the principles of the code including:
1. paying suppliers on time – with average payment days which is below our standard terms and lower than 30 days
2. Clear guidance to suppliers – our terms and conditions are included within our purchase orders and on our website.
3. Encourage good practice – as part of Pennon Group Plc a Supplier Code of Conduct and Sustainable Procurement Policy was launched in November 2018.

Dispute resolution process

Viridor Waste Management Ltd operates an automated invoice process. We work closely with our suppliers and aim to pay all invoices in a timely and accurate manner. Any disputes that arise are immediately brought to the attention of the dedicated Accounts Payable team and Transactional Services Manager who will engage with all relevant stakeholders to ensure a speedy and satisfactory resolution. Any dispute arising that is not resolved is escalated through the finance management structure and the Executive Management team member if required.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?