BETA This is a new service – your feedback will help us to improve it.

CIVICA UK LIMITED

Company number: 01628868

Reporting period:
1 April 2019 to 30 September 2019

---

This information is as reported by the business, and responses are in their own words.

This report was filed on 25 October 2019

and approved by Phill Rowland

Payment statistics

Average time taken to pay invoices: 54 days

Invoices paid:

• within 30 days: 36%
• in 31 to 60 days: 33%
• in 61 days or more: 31%

Invoices due but not paid within agreed terms: 57 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

90 days

Standard payment terms

The majority of qualifying contracts are negotiated at 30 days from invoice date terms, but recurring core deliveries and services are negotiated at Civica standard terms of 60 days from invoice date
Contracts for sub contracted labour are operated on a maximum of 30 days from invoice date and contracts for hardware supplies carry terms of 90 days from invoice date

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

90 days

Any other information about payment terms

N/A

Dispute resolution process

Disputed invoices are returned to the supplier by a dedicated member of the Accounts Payable team, who each have responsibility for an alphabetically split section of the ledger. This person in Accounts Payable retains responsibility for the resolution of the dispute and monitors progress via a weekly dispute log produced from the invoice registration system

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No