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Company number: 02065462

Reporting period:
1 March 2019 to 31 August 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 September 2019

and approved by Laurent Arnaudo

Payment statistics

Average time taken to pay invoices: 18 days

Invoices paid:

Invoices due but not paid within agreed terms: 13 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

90 days

Standard payment terms

Standard Sodexo Limited payment terms for vendors across all business segments are 60 days from month end.

Were there any changes to the standard payment terms in the reporting period?

Yes – Over the reporting period Sodexo has reviewed and validated all government specific and Small Medium Enterprise Vendors (SME’s) and ensured all payment terms are 30 days with vendors being paid in-line with these terms – this change is aligned to Sodexo’s strategy on embedding a continuous focus on Responsible Payment Culture aligned to the Government guidelines and strategy

Were suppliers notified or consulted about these changes before they were made?


Maximum contractual payment period agreed

90 days

90 days from month end for vendors who are currently on Sodexo Supply Chain Vendor although vendors have and do take their cash earlier if they wish at beneficial interest rates available to Sodexo versus the market.

Any other information about payment terms

Payment terms are agreed with suppliers as part of contract negotiations with SMEs on 30 days specifically.

Dispute resolution process

Supplier payment issues that arise in the first instance are addressed by a dedicated Accounts Payable queries team within the Financial Shared Services centre. Depending on the issue, the Procurement team may be involved to resolve any disputes or issues.
Sodexo ensures that the payment of its vendors and handling of queries has a high priority and has SLAs on response times. Over the last number of years we have invested in tools and technology to assist our vendor from our Shared Service Centre with OCR and supply management by providing alternative finance and ease of payment solutions.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?