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Company number: 00298483

Reporting period:
1 January 2019 to 30 June 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 15 August 2019

and approved by Emma Walters

Payment statistics

Average time taken to pay invoices: 18 days

Invoices paid:

Invoices due but not paid within agreed terms: 59 %

Payment terms

Standard payment period for qualifying contracts

120 days

Standard payment terms

For 3rd party suppliers the standard payment terms are 120 days. Intercompany payments on immediate payment terms.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

120 days

Any other information about payment terms

The higher than usual percentage of ‘Invoices due but not paid within agreed terms’ is due to the late payment of certain high value intercompany invoices that are on immediate payment terms.
Following the merger with the P&G Beauty business, the next step in the local integration journey, has been to simplify the way the UK business interacts with its customers. The restructuring has enabled customers to order the full range of the Coty group divisional product portfolio in a single order, which in turn can be shipped and billed with a single invoice.
As a result of this following the year end the group has transferred the trade and assets of the company to another UK group company on the 1st September 2018.

Dispute resolution process

The firm has a dedicated Finance Service Desk, which is reachable by phone and email. Vendors with invoice queries need to contact this team and if the service desk team is not able to resolve they escalate the issue to the Accounts Payable team. The Accounts Payable team will reach out to the invoice contact if not clear from the system why the invoice has not been approved for payment.

If resolution is still not possible then the standard process is to be followed per the UK Terms & Conditions (for Goods and Services) as referenced above.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?