GOV.UK
WOODLAND GLOBAL LTD
Company number: 02278005
Reporting period:
1 January 2019
to 30 June 2019
This report was filed on 9 August 2019
and approved by John Stubbings
Payment statistics
Average time taken to pay invoices: 43 days
Invoices paid:
- within 30 days: 56%
- in 31 to 60 days: 31%
- in 61 days or more: 13%
Invoices due but not paid within agreed terms: 9 %
Payment terms
Shortest standard payment period
45 days
Longest standard payment period
60 days
Standard payment terms
Payment within 45 days of invoice date
Were there any changes to the standard payment terms in the reporting period?
No
Maximum contractual payment period agreed
60 days
Any other information about payment terms
N/A
Dispute resolution process
- Suppliers are asked to send their queries, complaints, statements and invoices to a dedicated Payables inbox
- Some disputes and complaints are received via a direct call to the Woodland Global Finance Team, which can usually be resolved over the phone
- If received via email, there is a dedicated Payables inbox that is monitored daily.
- Each Supplier account is assigned to a member of the Payables Team on account set up and any queries in relation to that account is dealt with by this designated ‘account controller’.
- In instances where the designated controller is unavailable, the Team are cross-trained and another controller is able to fill in and resolve the query.
- Most disputes are resolved within 2-3 working days by the Payables Team
- More complex disputes are escalated to one of 6 Operational Business Heads to assist with resolving the issue. These are few and are also resolved within a reasonable timeframe.
Other payment information
Has this business signed up to a code of conduct or standards on payment practices? If so, which?
For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.No
Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.
Yes
Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.
No
Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?
No
During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?
No