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Company number: 04251409

Reporting period:
1 January 2019 to 30 June 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 31 July 2019

and approved by Rachel Patton

Payment statistics

Average time taken to pay invoices: 31 days

Invoices paid:

Invoices due but not paid within agreed terms: 22 %

Payment terms

Shortest standard payment period

30 days

Longest standard payment period

42 days

Standard payment terms

No issues, set payment term by supplier from Invoice date. However when invoice provided incorrectly ( correct way explained via BritNed Purchase Order); Original invoice has been resend with amendment and with original invoice date we process from 30 days of the date we received the corrected invoice.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

42 days

Any other information about payment terms


Dispute resolution process

Upon placing an order with our supplier we send them a purchase order. Which mentions the correct way of providing us with their invoice to ensure a smooth payment process. POH text: Other Comments or Special Instructions Please quote PO number on all correspondence. Invoices & all finance correspondence to be sent to the following email To ensure a smooth payment process, please ensure invoices are addressed correctly (as above), reference the PO number and contain your bank details. We are happy to receive multiple invoices in a single email Accounts contact tel: +31 2620 20135" When we first started this new process the first invoices were processed when they would be for older Purchase orders. . But after we started sending out our new Purchase Orders with all the necessary information then we stopped processing incorrect provided invoices.
Once invoice was/is received it is checked on proper format. If anything is not correct we send email with attachment back to supplier with our Accounts Payable process guidelines.

"Dear Sir Madam,

Unfortunately we cannot process your invoice.
We would like to inform you on the BritNed Accounts Payable process.
Please note that the missing/incorrect information is highlighted in red.

• If possible for your company to (re)send your invoices and statements/inquiries directly by email to

We would like to set a few guidelines regarding invoices to ensure a smooth procedure.
- Make sure your invoice always mentions your bank details.
If this is already the case for your company, we thank you in advance.
If this is not possible for your company, always send your invoice + the necessary bank details ,on separate paper perhaps BUT always combined in 1 pdf file.
- Make sure you send 1 invoice in 1 pdf not combine them. Because they are uploaded into a recognition system, they need to be separated.
- More than 1 invoice per email by multiple pdf files is not an issue.
- Make sure (the correct) BritNed Development Ltd Purchase Order number is mentioned on everyone of your invoices, please contact your BritNed contactperson for this number.
- Make sure the correct invoice address is mentioned.
BritNed Development Limited
35 Homer Road
West Midlands
B91 3QJ

• When you send your email to always mention your company name + invoice number in the subject...or that the document is a statement.

We would like to thank you in assisting BritNed in this process where possible.
Please do not hesitate to contact us if there are any questions.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?