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Company number: 00802486

Reporting period:
1 January 2019 to 30 June 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 July 2019

and approved by Mark Kightley

Payment statistics

Average time taken to pay invoices: 38 days

Invoices paid:

Invoices due but not paid within agreed terms: 41 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

60 days

Standard payment terms

Invoices for purchases of fleet are paid to terms agreed with individual manufacturers.

Invoices payable to companies within the ABG Group are paid by the end of the month following the receipt of the invoice via a net settlement process offsetting any receivable amounts due from those companies.

Other suppliers are paid 60 days from invoice date (provided a valid VAT invoice is submitted quoting a PO/ reference number)

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

For fleet suppliers, any queries must be emailed to If necessary, subsequent escalation can be made to the fleet team lead or fleet service delivery manager.

For other suppliers, any queries must be emailed to

If necessary, subsequent escalation can be made by contacting the Procurement Manager or appropriate stakeholder – the Procurement Manager can then escalate within the team at the shared service centre and ask for specific actions to be taken whilst then communicating with the supplier.

Validation is sought from invoice approvers in terms of disputed invoices. Set off may be allowed if a settlement has to be made subject to payment terms and contractual agreement position.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?