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Company number: 04312380

Reporting period:
1 January 2019 to 30 June 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 30 July 2019

and approved by William Donovan

Payment statistics

Average time taken to pay invoices: 53 days

Invoices paid:

Invoices due but not paid within agreed terms: 69 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

90 days

Standard payment terms

Payment shall be made within 60 days of receipt of a valid invoice.

Were there any changes to the standard payment terms in the reporting period?

Yes – Standard payment terms were improved for suppliers so that “payment shall be made within 60 days of receipt of a valid invoice”.  Previously this was “Payment shall be made at the end of the second month following the date on which goods are correctly invoiced and accepted”.

Were suppliers notified or consulted about these changes before they were made?

Yes – Through verbal and/or written communication with suppliers.

Maximum contractual payment period agreed

90 days

Any other information about payment terms

Invoices are paid in line with contracted terms. Payment terms range from immediate payment up to 90 Days from date of invoice.
69% of invoices not paid within agreed terms equates to 186 invoices. 80 of these are items due within 14 days that on average took 34 days to pay.
Agreed contractual vendor payment terms for the period were 48% Less than 60 Days, 32% on 60 Days and 19% over 60 days.
In H1 69% of invoices were paid within 60 days, for Q1 it was 56% and for Q2 93%.

Dispute resolution process

Disputed invoices are either emailed or posted back to the supplier and also a notification is sent to the Atos requestor. Email
The full Escalation & Dispute Resolution process is contained within section 34 of Supplier Contracts.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?