BETA This is a new service – your feedback will help us to improve it.


Company number: 00566823

Reporting period:
1 November 2017 to 30 April 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 4 June 2018

and approved by MILES SHELLEY

Payment statistics

Average time taken to pay invoices: 49 days

Invoices paid:

Invoices due but not paid within agreed terms: 70 %

Payment terms

Shortest standard payment period

0 days

Longest standard payment period

60 days

Standard payment terms

Suppliers are paid net monthly, which is 30 days after the month in which the invoice is received

Subcontractors are paid 35 days after payment valuation is received

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

SRM are absolutely committed to fair dealing and fair payment with our supply chain. We also firmly believe that the emphasis of our business dealings are based on genuine, close relationships with our Supply Chain.
These relationships, managed more & more in a structured way, ensure we very rarely have the need for formal dispute resolution processes.
Where issues and challenges arise, resolution is hopefully addressed either at the project or purchase ledger, dependent upon the nature of the agreement, (sub-contract or purchase order).  
Where resolution cannot be found at this level, there is an escalation process within the business through procurement, finance & / or commercial management to ensure issues and challenges are satisfactorily addressed for both parties.  This escalation process goes all the way to Group Commercial Director at Executive Board level.  We really do not expect anything to go beyond this level.
Should formal dispute resolution be required, which is extremely unlikely, methods including mediation, adjudication litigation and / or arbitration may be used.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment Code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?