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Company number: 02542406

Reporting period:
1 January 2019 to 30 June 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 24 July 2019

and approved by Ian Sharper

Payment statistics

Average time taken to pay invoices: 30 days

Invoices paid:

Invoices due but not paid within agreed terms: 4 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

60 days

Standard payment terms

Payment run between 25th & 30th of the month paying invoices from the previous calendar month.

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

60 days

Any other information about payment terms


Dispute resolution process

Invoices held centrally in Purchase Ledger and matched to the purchase order. For orders where the goods/services have been marked as received, the invoice is automatically approved for payment. For those that are not, or those where the invoice value exceeds the purchase order value, a system troubleshoot is sent to the requisitioner for them to resolve any issues with the supplier. As soon as the requisitoner notes in the system that the issues have been resolved, the invoice is approved for the next payment run.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?