Published reports

CAPQUEST DEBT RECOVERY LIMITED

Company number: 03772278

This information is as reported by the business, and responses are in their own words.

Reporting period:

1 January 2019 to 30 June 2019

Report filed on:

22 July 2019

Approved by:

Paul Cooper


Payment statistics

Average time taken to pay invoices: 29 days

Invoices paid:

  • within 30 days: 66%
  • in 31 to 60 days: 27%
  • in 61 days or more: 7%

Late and disputed:

  • payments due in the reporting period which have not been paid within the agreed period: 34%

Payment terms

Shortest standard payment periods

14 days

Longest standard payment period

Answer not provided

Standard payment terms

Arrow Global does not have standard payment terms. Payment terms are determined with the supplier as part of the contract negotiations. The most frequently used payment terms in the reporting period are 30 days from date of invoice. There have been no changes to existing terms during this period.

Were there any changes to the standard payment terms in the reporting period?

No

Were suppliers notified or consulted about these changes before they were made?

N/A

Maximum contractual payment period agreed

45 days

No further comment provided

Any other information about payment terms

No further comment provided

Dispute resolution process

Supplier payment issues are firstly directed to the AP team for resolution. Depending on the issue, the payment queries may be passed to the originator for resolution. Otherwise it will be dealt with by the accounts payable team.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Fair Payment Code must commit to paying 95% of their invoices within 60 days.

No, this business has not signed up to a code of conduct or standards on payment practices.

Does this business offer e-invoicing in relation to qualifying contracts?

This is where suppliers can electronically submit and track invoices. It's not just allowing suppliers to email them an invoice.

No

Does this business offer supply chain finance?

This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No