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Company number: 00626625

Reporting period:
1 November 2017 to 30 April 2018

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 21 May 2018

and approved by Gary Hardy

Payment statistics

Average time taken to pay invoices: 23 days

Invoices paid:

Invoices due but not paid within agreed terms: 6 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

63 days

Standard payment terms

Standard payment terms for some suppliers are 14 days. Other suppliers are paid, depending on the terms negotiated, either on 25th of the month following the month of invoice date (maximum of 56 days payment terms) or on the 1st of the month following thereafter (maximum of 63 days payment terms).

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

63 days

Any other information about payment terms


Dispute resolution process

Disputes are resolved by the relevant department through negotiation with the supplier and the respective accounts payable, credit control departments and / or purchasing and sales teams.

If a dispute cannot be resolved it is passed to the Commercial Director, and if it remains unresolved it is passed to the Regional Managing Director.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.


Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?