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TUI AIRWAYS LIMITED

Company number: 00444359

Reporting period:
1 October 2017 to 31 March 2018

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This information is as reported by the business, and responses are in their own words.

This report was filed on 2 May 2018

and approved by TOM SMETHERS

Payment statistics

Average time taken to pay invoices: 42 days

Invoices paid:

• within 30 days: 67%
• in 31 to 60 days: 20%
• in 61 days or more: 12%

Invoices due but not paid within agreed terms: 43 %

Payment terms

Standard payment period for qualifying contracts

0 days

Standard payment terms

ICC vendors = due immediately on receipt of invoice
Standard = due 30 days from invoice date
Hotels = due 60 days from invoice date
(as per contracts)
The above apply as a general rule unless otherwise negotiated

Were there any changes to the standard payment terms in the reporting period?

No

Maximum contractual payment period agreed

180 days

Specific to vendors negotiated terms, often updated seasonally (6 months)

Any other information about payment terms

N/A

Dispute resolution process

There is a centralised APhelpdesk email address which inbox is monitored daily and the queries allocated to the relevant teams within AP to action - aiming to provide a resolution within 30 days.
For Hotels, there is a separate dedicated channel for queries.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

No

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.

Yes

Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.

No

Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?

No

During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?

No