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Company number: 00653331

Reporting period:
1 October 2018 to 31 March 2019

Warning This information is as reported by the business, and responses are in their own words.

This report was filed on 17 May 2019

and approved by Malcolm Pape

Payment statistics

Average time taken to pay invoices: 31 days

Invoices paid:

Invoices due but not paid within agreed terms: 6 %

Payment terms

Shortest standard payment period

14 days

Longest standard payment period

30 days

Standard payment terms

Under Experian’s standard contractual terms we commit to the payment of all invoices no later than the last day of the month following the month in which it receives a Correct Invoice from the supplier either via ISupplier via our Accounts Payable department in our finance shared service centre via email

Were there any changes to the standard payment terms in the reporting period?


Maximum contractual payment period agreed

30 days

Any other information about payment terms


Dispute resolution process

Any disputes arising about payments or sums under an agreement between Experian and its Supplier (“Dispute”), will be reviewed under reasonable endeavours to negotiate and settle the dispute. The initial point of contact for a Dispute is set out in the table below. Full details of the dispute process can be found on our web page –

If, following the ten (10) Working Days, this is not possible, either party may escalate the Dispute in accordance with the escalation procedure in the table below, by giving written notice to the other party.

If the parties have exhausted the escalation procedure set out below, either party may refer a dispute to the courts for resolution.

Other payment information

Has this business signed up to a code of conduct or standards on payment practices? If so, which?

For example, signatories to The Prompt Payment Code must commit to paying 95% of their invoices within 60 days.

Yes – Prompt Payment code

Does this business offer e-invoicing in relation to qualifying contracts? This is where suppliers can electronically submit and track invoices. It’s not just allowing suppliers to email them an invoice.


Does this business offer supply chain finance? This is where a supplier who has submitted an invoice can be paid by a third-party finance provider earlier than the agreed payment date. The business would then pay the finance provider the invoiced sum.


Under its payment practices and policies, can this business deduct sums from payments under qualifying contracts as a charge for remaining on a supplier list?


During the reporting period, did the business deduct sums from payments as a charge for remaining on a supplier list?